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Open Sesame turns your existing documents, SOPs, and policies into private, source-cited answers employees can trust.

FAQ

Key questions

We’re happy to help. Reach out to discuss your needs, challenges, and how OpenSesameAI can fit your business.

Open Sesame AI turns your approved company documents into private, source-cited answers. Employees ask questions in plain language and get answers from your policies, SOPs, playbooks, SharePoint folders, and internal knowledge.

Generic AI can answer broadly. Open Sesame answers from your company knowledge. It respects access permissions, cites the source document, and shows leaders where employees keep getting stuck.

Open Sesame can work with existing policies, SOPs, playbooks, onboarding documents, internal guides, PDFs, Word files, slide decks, spreadsheets, and SharePoint or OneDrive content. Your website already positions this around existing documents and a 5-business-day first-team launch.

No. Open Sesame is permission-aware. If an employee should not have access to a document, Open Sesame should not use that document to answer their question.

Your first team can go live in 5 business days, once the initial documents, users, and access rules are defined.

No. Employees sign in with their company email and ask questions in plain language. The goal is simple: no new search behavior, no folder hunting, no technical workflow.

No. Employees’ questions stay private. Open Sesame shows managers aggregated knowledge gaps, such as repeated topics, missing answers, and weak documentation.

No. Open Sesame is built to improve company knowledge, not monitor people. Managers see patterns across teams, while individual questions and conversations stay private. This mirrors enterprise privacy principles like aggregation and de-identification used in tools such as Microsoft Viva Insights.

We’re happy to help. Reach out to discuss your needs, challenges, and how AI can fit your business.