Manufacturing

SOPs, quality procedures, maintenance knowledge, and frontline answers — available instantly, with source citations.

The Challenge

Where manufacturing teams get stuck

Manufacturing teams run on procedures, work instructions, quality standards, maintenance knowledge, and experienced people who “just know how things work.”

The problem is that this knowledge is usually scattered across SharePoint folders, PDFs, Excel files, manuals, binders, and the heads of senior employees. When someone needs an answer, they either search for too long, ask a supervisor, or rely on outdated memory.

OpenSesame turns approved manufacturing documents into instant, permission-aware answers your teams can actually use.

SOPs are hard to find or outdated
New hires depend too much on supervisors
Quality and safety procedures are buried in documents
Maintenance knowledge lives with experienced workers
Teams repeat the same questions across shifts and locations

Our Deliverables

What we help make usable

Efficiency
SOP & Work Instruction Access

Give employees instant answers from approved SOPs, work instructions, policies, and manuals without forcing them to dig through folders.

Operations
Quality & Process Knowledge

Help teams follow the right procedures for inspections, non-conformance handling, production issues, and internal approvals.

Future Readiness
AI Enablement for Manufacturing

Give manufacturing teams a practical AI layer built on their own knowledge, not generic internet answers or risky guesswork.

Automation examples

See what's possible

Real scenarios for manufacturing teams where knowledge access directly affects speed, consistency, and risk.

Operations
SOP Assistant
INPUTS
SOPs / Work Instructions / Manuals
AUTO
Search
Answer
Cite
RESULT
Quality
Non-Conformance Guidance
INPUTS
Quality Procedures / Inspection Rules / NCR Documents
AUTO
Analyze
Guide
Source
RESULT
Maintenance
Equipment Knowledge Assistant
INPUTS
Lead Form / Email
AUTO
Find
Explain
Escalate
RESULT

Typical outcomes

The Impact of OpenSesame

Faster onboarding, fewer repeated questions, and better use of the knowledge your company already has.

~3X

faster

onboarding

New employees find answers without waiting for managers, supervisors, or senior operators.

~67%

fewer

escalations

Common process and policy questions are answered directly from approved internal documents.

“Manufacturing does not fail because knowledge does not exist. It fails because the right person cannot find the right answer at the right moment.”

Strategic Outlook 2026

Turn production procedures, quality standards, and operational manuals into instant, source-cited answers.

Help new employees understand processes, policies, safety rules, and responsibilities faster.

Give teams consistent answers for inspections, non-conformances, corrective actions, and audit preparation.

Make manuals, troubleshooting guides, and equipment instructions easier to use across shifts and locations.

Help employees find the right safety procedures, reporting steps, and compliance documents without delay.

Show managers what employees ask, where answers are missing, and which documents need improvement.

Live in 5 business days

Upload your documents. Add your team. Done.

No new workflow, no per-seat Copilot license, no six-month IT project. The knowledge you already own, finally working for everyone.